Terms of Service
Last updated: 18 May 2025
1. Agreement
By creating an account or using ShowIntro in any way, you agree to these Terms of Service and our . If you disagree with any part of these terms, do not use the platform.
These terms apply to all users — candidates, recruiters, and clients (hiring managers).
2. What ShowIntro is
ShowIntro is an async video hiring platform. It allows candidates to record video answers to assigned questions, recruiters to review and shortlist candidates, and clients to approve finalists — without scheduling a first call. ShowIntro is a tool; it does not guarantee any employment outcome, interview conversion, or hiring result.
3. Eligibility
You must be at least 16 years old to use ShowIntro. By registering you confirm you meet this age requirement and have the legal capacity to enter into a binding agreement.
4. Candidate rules
As a candidate you agree to:
- Be authentic. All video answers must represent you genuinely. AI-generated video, impersonation, scripting by a third party, or any form of misrepresentation is strictly prohibited and will result in immediate account termination.
- Accept random question assignment. Questions are drawn randomly from a pool to ensure fairness. Attempting to manipulate or bypass the assignment system is prohibited.
- Keep your profile truthful. Inaccurate claims about skills, experience, or credentials are a breach of these terms.
- Control your own sharing. ShowIntro provides the tools to share and revoke access to your profile. You are responsible for who you share your link with.
5. Recruiter rules
As a recruiter you agree to:
- Use candidate profiles and videos only for legitimate, active hiring purposes within your current recruitment engagements.
- Not redistribute, copy, store externally, or re-publish candidate videos without the candidate's explicit written consent.
- Not use the platform to discriminate against candidates based on race, gender, age, religion, nationality, disability, or any other protected characteristic.
- Only invite clients (hiring managers) who have a genuine, legitimate interest in reviewing the specific candidates you share with them.
- Pay your subscription fee on time. Non-payment will result in suspension of access to paid features.
6. Client / hiring manager rules
As a client (hiring manager) you agree to:
- Access candidate profiles only through a valid recruiter invitation. You may not attempt to access profiles you have not been invited to view.
- Use candidate information solely to evaluate candidates for the specific open role associated with the invitation you received.
- Not share, export, or re-publish any candidate information outside of ShowIntro.
7. Account deletion and the 30-day restriction
You can delete your account at any time from the profile settings page. Deletion removes your profile, all video recordings, and all associated data immediately and permanently.
After deletion, the email address used to register cannot be used to create a new ShowIntro account for 30 days. This restriction exists to prevent abuse: evading bans, gaming the random question-assignment system, or re-registering after a rejection. The restriction applies even if you request an exception — it is enforced automatically and cannot be waived.
8. Content ownership and licence
You retain full ownership of all content you create on ShowIntro — including your videos, profile text, and uploaded files.
By uploading content you grant ShowIntro a limited, non-exclusive, royalty-free licence to store, process, and display that content to the parties you authorise (recruiters and clients with access to your share link). This licence ends automatically when you delete the content or your account.
The ShowIntro name, logo, platform design, and underlying software are owned by ShowIntro and protected by applicable intellectual property laws. You may not copy, reverse-engineer, or redistribute them.
9. Prohibited conduct
You must not:
- Use ShowIntro for any illegal purpose or in violation of any regulation.
- Attempt to scrape, crawl, or automate requests to the platform.
- Impersonate another person, company, or entity.
- Upload content that is defamatory, harassing, obscene, or infringes third-party intellectual property rights.
- Attempt to probe, scan, or test the vulnerability of the platform, or circumvent any security or authentication mechanism.
- Interfere with or disrupt the platform's operation or other users' access.
Violation of these rules may result in immediate account termination with or without prior notice.
10. Availability and warranties
ShowIntro is provided "as is" without warranties of any kind, express or implied. We do not guarantee that the platform will be available at all times, error-free, or that it will meet your specific requirements. We may suspend or discontinue features with reasonable notice where possible.
11. Limitation of liability
To the fullest extent permitted by applicable law, ShowIntro and its operators are not liable for indirect, incidental, special, or consequential damages arising from your use of the platform — including lost hiring opportunities, revenue loss, or data loss — even if we have been advised of the possibility of such damages.
12. Changes to these terms
We may revise these terms as the platform grows. For significant changes, we will notify you via email or an in-platform notice at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.
13. Contact
Questions about these terms: victor@showintro.com