Privacy Policy

ShowIntro is an async video hiring platform. Candidates record short video answers to standardised hiring questions, recruiters screen and shortlist those candidates, and clients (hiring managers) approve finalists — all without a single first call. In this document "ShowIntro", "we", "us", or "our" refers to the ShowIntro platform and the legal entity operating it. "You" refers to anyone who creates an account or otherwise interacts with the service in a capacity that involves personal data — candidate, recruiter, or client.

ShowIntro acts as the data controller for the personal data described below. We decide which data is collected, why it is processed, and how long it is kept. Where third parties process data on our behalf (for example, our infrastructure provider), they act as data processors under contract.

Privacy questions, data subject requests, or complaints: [email protected].

We deliberately collect the minimum data needed to run the platform. We do not ask for, and have no use for, sensitive categories of data (race, religion, political views, health, etc.). Do not include such information in your profile or videos.

The categories we collect:

• Account data — email address and a bcrypt-hashed password, or an OAuth identifier if you sign in with Google. We never receive your Google password.
• Profile data — full name, job title, specialty, seniority, years of experience, location, salary expectations, spoken languages, links you choose to add (GitHub, LinkedIn, CV, portfolio) and an avatar image. Every field is optional except what is needed to display a usable profile.
• Video recordings — the video and audio you record in the browser as answers to the questions assigned to you. Videos are stored in a private object storage bucket and are only reachable through a signed URL that we generate when a recruiter or client you authorised opens your profile.
• Company data (recruiters and clients) — company name, logo, website, industry, employee-count range, billing email, plan tier, and the list of vacancies and shortlists you create.
• Usage and device data — IP address, user agent string, timestamps of requests, error reports, and basic page-view events. We collect this for security, abuse prevention, and to debug failures. We do not build advertising profiles and we do not use third-party tracking pixels.
• Support correspondence — the content of any email you send to our support address, kept only as long as we need to resolve the request.
• Cookies — a minimal set of session and preference cookies. See our Cookie Policy for the full list.

We do not sell, rent, broker, or trade your data. We do not feed your videos or profile content into third-party AI training pipelines.

Under the GDPR and similar regimes, we rely on the following legal bases:

• Contract — most processing (account creation, profile hosting, video delivery, shortlisting) is necessary to deliver the service you signed up for.
• Legitimate interests — security logging, fraud detection, abuse prevention, and the 30-day re-registration hash. We have weighed these interests against your privacy and believe they do not override your rights, because the data involved is minimal and tightly scoped.
• Consent — non-essential cookies and any optional communication you opt into. You can withdraw consent at any time, without affecting prior processing.
• Legal obligation — disclosures required by a valid court order or applicable tax / accounting law.