Terms of Service

These Terms of Service ("Terms") form a legally binding agreement between you and the legal entity operating ShowIntro ("ShowIntro", "we", "us"). By creating an account, signing in, or otherwise using the platform, you agree to these Terms and to our Privacy Policy and Cookie Policy. If you disagree with any part of these Terms, do not use the platform.

These Terms apply to all users — candidates, recruiters, and hiring managers. Where a section addresses a specific role, the obligations of that role apply in addition to the general obligations that apply to everyone.

If you accept these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, and "you" in these Terms refers to that entity.

ShowIntro is an async video hiring platform. Candidates record short video answers to standardised, randomly assigned hiring questions. Recruiters review those answers and assemble shortlists. Hiring Managers approve finalists — all without scheduling a first call.

ShowIntro is a tool. It does not guarantee any employment outcome, interview conversion, hire, salary level, or response time from any party. ShowIntro is not a recruitment agency, employer of record, or party to any employment contract that may result from use of the platform.

You must be at least 16 years old to use ShowIntro. By registering you confirm you meet this age requirement and have the legal capacity to enter into a binding agreement under the law of your country of residence.

You also confirm that you are not located in, and are not a national or resident of, a country or region subject to a comprehensive trade embargo by the European Union or the United States, and that you are not listed on any government list of prohibited or restricted parties.

You are responsible for the activity that happens under your account. Keep your password confidential, do not share login credentials, and notify us immediately at [email protected] if you suspect unauthorised access.

Account information must be accurate and up to date. We may suspend, restrict, or terminate accounts that contain fraudulent, impersonating, or deliberately misleading data, or where there is a reasonable belief of compromise.

As a candidate you agree to:

• Be authentic. All video answers must represent you genuinely. AI-generated video, deepfakes, impersonation, scripting by a third party, lip-syncing pre-recorded answers, or any form of misrepresentation is strictly prohibited and will result in immediate account termination.
• Accept random question assignment. Questions are drawn randomly from a pool to ensure fairness. Attempting to manipulate, predict, leak, or bypass the assignment system is prohibited.
• Keep your profile truthful. Inaccurate claims about skills, employers, credentials, certifications, or right-to-work status are a breach of these Terms.
• Control your own sharing. ShowIntro provides the tools to share and revoke access to your profile. You are responsible for who you share your link with and for keeping that link private if you wish to limit reach.
• Respect others. Do not include defamatory, harassing, discriminatory, or otherwise unlawful content in your videos or profile.
• Stay on topic. ShowIntro is a professional hiring platform. Your videos and profile content must relate to your professional identity — career story, expertise, technical answers, and role fit. Videos that are off-topic, unrelated to hiring, promotional, entertainment-focused, or otherwise inconsistent with the purpose of ShowIntro will be removed without prior notice.
• Accept community-standards enforcement. Content that violates these rules will be removed and, depending on severity or repetition, may lead to warnings, feature restrictions, account suspension, or permanent termination without refund. Section 16 governs the process.

As a recruiter you agree to:

• Use candidate profiles and videos only for legitimate, active hiring purposes within your current recruitment engagements.
• Not redistribute, copy, download for archival, store externally, or re-publish candidate videos without the candidate's explicit written consent.
• Not use the platform to discriminate against candidates on the basis of race, ethnicity, gender, gender identity, sexual orientation, age, religion, nationality, marital status, pregnancy, disability, or any other characteristic protected by applicable law.
• Only invite hiring managers who have a genuine, legitimate interest in reviewing the specific candidates you share with them, and who have agreed to be bound by these Terms.
• Comply with applicable data-protection law in your jurisdiction when handling candidate information, including any obligations to inform candidates about how their data is used inside your organisation.
• Pay your subscription fee on time. Non-payment results in suspension of access to paid features after the grace period described in section 8.