Question 1

What is ShowIntro in one sentence?

Accepted Answer

A video-first hiring platform: candidates record a short video-CV with answers to typical questions, and recruiters get the full context without a first screening call.

Question 2

How much does ShowIntro cost?

Accepted Answer

Candidates: the basic plan is free forever; Pro starts at $3/mo, Premium at $6/mo (with an annual package). Recruiters: Free — up to 50 profile views per month; paid plans start at $19/mo. All tiers and limits are on the Pricing page.

Question 3

Which languages does the platform work in?

Accepted Answer

The interface is available in Ukrainian and English. Candidate videos can be recorded in seven languages: uk, en, pl, de, es, fr, it.

Question 4

Is my data safe?

Accepted Answer

Yes. You control the profile visibility and can rotate the share link at any time — the old one stops working immediately. Data collection and processing follow GDPR. Details in our Privacy Policy.

Question 5

Who owns the content of my videos?

Accepted Answer

The candidate. You recorded it — you own it. ShowIntro only hosts and shows the video to the audience you've granted access to. Deleting a profile or an individual video is instant.

Question 6

How do I contact support?

Accepted Answer

Use the "Contact support" button at the bottom of the page or the Contact page. We reply on business days, usually within 24 hours.

Question 7

What is ShowIntro for me as a candidate?

Accepted Answer

A video-CV in one place: a short self-presentation, answers to typical interview questions (general, English, technical), skills, projects, and vacancy-specific intros. Share one link and the recruiter gets the full picture — no first call required.

Question 8

How many profiles can I have and what does it cost?

Accepted Answer

Free plan — 1 profile (one role). Pro — up to 2 profiles, Premium — up to 3. Each profile has its own title, salary range, specialty, and CV, while shared fields (name, avatar, spoken languages, GitHub, LinkedIn) come from a single identity. Example: one Frontend profile, one Fullstack, one Solution Architect — no separate accounts needed.

Question 9

Which languages are supported and how do I add them?

Accepted Answer

Ukrainian, English, Polish, German, Spanish, French, Italian — picked in profile settings. For each added language you can independently record your self-presentation, question blocks, skills, and intros. Recruiters see the version that matches their preferred language. Free plan — up to 2 languages across recordings; Pro/Premium — unlimited.

Question 10

What are skills in the profile?

Accepted Answer

Skills are the technologies, frameworks, and tools you're confident with (React, Postgres, System design, etc.). Add a short video (up to 60s) per skill showing a real example: what problem you solved, what you actually did, and the outcome. Videos are recorded per language you speak. Free — up to 10 skills per profile; Pro/Premium — unlimited.

Question 11

And what are projects?

Accepted Answer

Projects are up to 5 of your recent or biggest pieces of work: name, stack, your role, short description, and a 60–90s video with context and your personal contribution. Skills show individual technologies; projects show how you combine them into a product and what the result was.

Question 12

What is a vacancy intro?

Accepted Answer

A personal 1–2 minute video tailored to a specific vacancy: why this role, what you bring, everything that doesn't fit in a CV. You get a public link to send the hiring team. Each intro has its own link and its own view counter, so you can see when the employer opened it.

Question 13

Can I re-record my answers?

Accepted Answer

Yes. Each question block (general, English, technical) can be re-recorded once per set cooldown — so the answers stay honest, not over-rehearsed from a tenth take. Self-presentation, skills, projects, and intros can be re-recorded without limits.

Question 14

Who can open my profile?

Accepted Answer

You choose the visibility: private (accessible only via the direct link), semi-public (discoverable in recruiter search), or public (indexed by search engines). You can rotate the share link at any time — the old link stops working immediately.

Question 15

What counts as a profile view?

Accepted Answer

You always see the candidate's resume and a free 10-second video preview. A profile view is consumed only when you click "Open full profile" to access full videos and contact options. Re-opening the same candidate within your billing month is free.

Question 16

What's a personal video interview?

Accepted Answer

You invite a candidate to record a short video answering your specific question — no scheduling, no calls. If the candidate declines or doesn't record within 5 days, the limit is refunded automatically.

Question 17

How does sharing with a hiring manager work?

Accepted Answer

You generate an external link for a single candidate or an entire shortlist and send it to your hiring manager. Creating the link itself is free and unlimited. A "profile view" limit is consumed only when the hiring manager first opens a specific candidate in the current billing month; re-opens of the same candidate are free.

Question 18

Do unused limits roll over to next month?

Accepted Answer

No — all limits reset on your billing date. Pick a tier that matches your typical monthly volume.

Question 19

What if I exceed my monthly limits?

Accepted Answer

Upgrade to a higher plan at any time — the change is prorated. Limits cannot be bought one-off mid-month.

Question 20

Can I cancel anytime?

Accepted Answer

Yes. Cancel from your dashboard — no questions, no retention calls. You keep access until the end of your billing period.

Question 21

Is AI verification included?

Accepted Answer

AI verification of candidate videos is an optional add-on, not included in plans. Pay per verification when you need extra confidence about a specific candidate.